Quick start · From account to connection

Import and Connect Your VPN Subscription

Your subscription provides the routes; the client enables the connection on your device. First, set up your account and plan in the user panel. Then import the subscription into a client for your platform and verify it by testing access to a site you need. Skip any steps you've already completed—there's no need to create another account or place another order.

Menus and button names vary between clients. This guide refers to common options such as “Configuration,” “Subscription,” and “Import from URL.” Follow the labels shown in your current client and user panel. If you don't see an exact match, look for the equivalent function rather than repeatedly changing settings you don't recognize.

Create an account: Set a username and password

Open the account page below and set a username and password in the panel. VPNUI doesn't require an email address; a username and password are all you need to create an account. Use your username to sign in later. Choose a unique password and store it in a trusted password manager. Follow the prompts to finish, correcting any fields flagged by the panel before continuing.

After signing in, check the account overview to make sure you're using the account associated with the subscription. Being able to sign in confirms that your account exists; it doesn't mean your plan is active or your device is connected to an international route. Check each status separately: your account manages orders, your plan determines available data, and the client's connection switch enables network access on your device.

If you already have an account, sign in from the navigation instead of creating another one. To use your subscription on other devices, sign in to the same account and get the subscription there, so your orders and profiles aren't split across accounts. VPNUI allows unlimited devices to be connected at the same time, but that doesn't mean you need to place a separate order for each one. Once you've confirmed the account, continue to plan selection.

Choose a plan: Check data and billing

In the user panel, start by distinguishing monthly plans from data packages. Monthly plans are ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB; data resets monthly on the activation date. Data packages are ¥158 for 300GB, ¥358 for 1000GB, and ¥658 for 3000GB. They remain available until used and never expire. Read the plan details before returning to the panel to choose.

A monthly plan may suit you if you use the service regularly and prefer to manage your budget month by month. If your usage is less predictable, check the data package terms. Consider how you use the connection—browsing, using AI tools, streaming video, or downloading files—not just the price. Video quality, viewing time, and file sizes all affect data usage, so this guide doesn't estimate a fixed viewing time for any data allowance.

Once you've chosen a plan, check its name, price, and data allowance on the order page, then select a payment method shown in the panel. VPNUI supports Alipay, WeChat Pay, and USDT. Follow the instructions for your chosen method. After payment, return to the user panel and check the order and subscription status. If the status hasn't updated, check your order history first; don't pay again just to refresh the result.

If you already have a monthly plan and want to upgrade, the price difference is converted into remaining days. The result shown in the panel is authoritative. VPNUI offers a 30-day money-back guarantee; see the refund policy for details. Once your order is complete and your subscription is active, get the subscription link next. The plans page itself isn't where you connect your client.

Get your subscription: Import it from your account overview

Open the account overview in the user panel and find the subscription section. Check your plan status and remaining data first, then look for an import option or a way to copy the link. If the panel offers an import option for your installed client, select it to open the client from your browser. Otherwise, or if your device doesn't open the app, copy the subscription link and import it manually in the client.

The subscription link lets your client retrieve configuration and route information; it isn't a regular web page to browse. Use the panel's copy function to avoid missing characters at the end. Before pasting it into the client's URL field, check for extra spaces, line breaks, or other text. Don't mistake your username, the plan page URL, or this guide's URL for the subscription link.

The example below shows what a link looks like and won't connect: https://example.com/sub?token=YOUR_TOKEN. Get your actual subscription from your own account overview; it's not provided in this public guide. The link contains information needed to access your configuration, so treat it like account information. Don't post it in public chats or include a screenshot showing the full link in a public support request.

After importing, the client reads the subscription and builds a route list. To refresh the configuration later, use the update option in the client's subscription or configuration menu; you usually won't need to copy the link again. If the panel changes your subscription link, import the new one as instructed. Keep the panel open for now and switch to the instructions for your platform so you can return to copy the link if needed.

Import into a client: Instructions by platform

Go to the downloads section in the user panel, choose your platform, and follow the client and installation instructions provided. VPNUI supports Windows, macOS, iOS, Android, and Linux. Downloads and subscription access are available in the user panel; this guide doesn't provide public installation files. Once the client is installed, open it and import your subscription. Installing the app alone won't link your account's plan to your device.

Windows: Add a subscription from the configuration page

On Windows, use a desktop client that supports subscription profiles, as recommended in the panel. Open the “Configuration” or “Subscription” page and choose “Add configuration,” “Import from URL,” or the equivalent option. Paste the link copied from your account overview. If prompted for a name, enter one that's easy for you to recognize, then save. Wait for the client to finish importing, confirm the new entry appears in the profile list, and select it as the active configuration.

If you use the panel's one-click import option, your browser may ask permission to open the client. Check that it's the right app and allow it to open, then return to the client and confirm that a profile was added. Seeing the app open doesn't mean the import is complete. For first-time use, enable the system proxy or equivalent connection feature recommended by the panel. Avoid running other proxy apps at the same time, so you can tell which connection is handling your traffic.

macOS: Import and select the active configuration

On macOS, use a desktop client that supports subscription profiles. Refer to the panel for where to get it. In the app, open configuration management and choose “Import URL,” “Add remote configuration,” or a similar option. Paste the subscription link and save it. Once the import succeeds, check that the route list appears and enable the profile you just imported. Some apps put the main switch in the menu bar, separate from the configuration window.

If the system asks for permission related to network connections, check the app name before following the installation instructions. Closing a window doesn't necessarily stop the connection, and a menu bar icon doesn't confirm that you're connected. After importing, check the app's status page to confirm the active profile, selected route, and connection switch, then continue with the verification steps below. If you can't find the option, start with the macOS instructions in the panel.

Android: Import and allow the VPN connection

On Android, use a VPN client with subscription import support, as recommended in the panel. In the configuration or subscription section, add a remote profile, paste the link, and save it. Then update or download the configuration. When the route list appears, select the profile and start the connection. Android may ask for permission to set up a VPN connection. Check the app name and allow it; without this permission, the client can't establish a VPN connection on your device, even if it has loaded the routes.

For the first test, keep the app in the foreground. Check that you can access your target site, then see what happens when you switch to another app. If the connection drops only in the background, check the system's battery management and background app settings, and allow the client to keep running as your device permits. Menus differ by device; see the Android VPN beginner's guide for details. You don't need to change every system setting during the initial import.

iOS: Get and import a profile using the panel's instructions

On iOS, follow the user panel's instructions to get a subscription-compatible client from the App Store. After installation, try the import option provided by the panel. If there isn't one, look in the client for a feature such as “Add subscription,” “Add URL,” or “Remote configuration.” Paste the subscription link and save it, then use the update function to load the route list. Don't paste the link into a server address field for a single route; those fields serve different purposes.

Select the imported profile and route, then turn on the connection. If iOS asks to add a VPN configuration, check the app name and approve the prompt. Return to the client to check its status, then test with a browser or your target app. If another VPN profile was in use, disconnect it first to avoid confusion when switching configurations. The VPN indicator means a connection is enabled on your device, but you still need to check that the service you want is accessible.

Linux users can find platform instructions in the panel's downloads section. Use a client that supports subscription profiles and make sure the import format is compatible with your client. The same account subscription works across platforms, but connection controls and device permissions must be set up separately. If the route list doesn't appear after import, resolve that first instead of trying to connect. See the Help Center for subscription update issues.

Verify your connection: Status and access

Return to the client's main screen and confirm that the imported subscription profile is active, then open the route selector. VPNUI's international network covers 100+ countries / 190+ routes. Choose an exit based on your region and needs. For your first connection, start with a route recommended by the panel or client. If a service requires a specific region, select an exit there. See the routes page for information about route types and regions; you don't need to learn every technical term before getting started.

After choosing a route, connect and check whether the client shows a connected status or an error. Then open an international site you need to access and make sure it loads. Test the relevant features in your target app as well. A connected status and access to a specific service are separate results: the former means the connection was established, while the latter may also depend on regional service rules, your account status, or the app's own network settings.

If a site opens in your browser but an app doesn't, close and reopen the app first, then check whether it's using the current network configuration. If no pages load, check your device's internet connection and confirm that the profile is enabled. When trying another route, change only one setting at a time and keep the client's original error message. That makes it easier to tell whether the route or another setting caused the difference.

Once the connection works, keep the current profile and choose a route in the client whenever you want to connect. To refresh the route list, use the update option in the subscription or configuration menu. VPNUI allows unlimited devices to be connected at the same time, but check your account overview for the data available across your plan. A device's local status isn't a complete record of your remaining account data.

If you can't connect, start with the relevant question in the FAQ. For issues such as being unable to connect, connecting but not loading pages, or frequent disconnections, see the troubleshooting guide. To get help, submit a ticket through the user panel with your platform, client name, error message, and steps you've tried. Don't include your password or full subscription link.